Frequently Asked Questions

Collapsible content

How do I add personalisation to my order?

Front edge personalisation is included with your purchase. Please enter your text in the box provided.

For an additional fee, the back edge may also be personalised by selecting ‘Additional Personalisation’ and providing your text.

  • The Homestead Board: You have a maximum of 20 characters including spacing
  • The Homestead Mini: You have a maximum of 14 characters including spacing
  • The Coop: You have a maximum of 18 characters including spacing
  • The Nest: You have a maximum of 10 characters including spacing
  • The Dippy Board: You have a maximum of 14 characters including spacing
  • All engraving is in uppercase lettering

PLEASE NOTE: Once your order is placed, we can’t change the personalisation. Please double-check spelling & grammar before confiming your order!

Can I change the engraving after placing my order?

Unfortunately, after you have placed your order, we are unable to make any changes to the personalisation.

Please ensure you check the spelling and grammar of your text thoroughly before placing the order.

To avoid mistakes, please enter your choice of text exactly how you would like it to appear on the product. It is important you use the correct use of grammar.

Do you ship internationally?

Unfortunately, at the moment we only ship in New Zealand - We may look into international shipping at a later stage.

How long will it take for my order to arrive?

We try our best to ensure your order will be dispatched within 7–10 working days

Do you offer local delivery?

North Canterbury Locals - Get FREE delivery to Markham Street Trader (11 Markham St, Amberley)

Once you get your delivery notification, collect your order from Markham Street Trader, Monday - Saturday, 10am–4pm. Take your confirmation email!

What oil do you use to finish your products?

Both our Homestead Collection & Coop Collection are finished with a 100% natural, food safe pure danish oil by Natural Paint Company.

What wood are your products made with?

All of our products are made with Eucalyptus. They are made with small peices bonded together to prevent the board from moving & bowing over time.